Jasons Deli Can Kiss My Ass

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Jasons Deli Can Kiss My Ass
02.22.05 (3:13 pm)   [edit]
When we had our ice storm on Feb 5-6 and the power was out, I went up to Jason's Deli to get some chow to warm my innerds. (OMG! I'm sounding like my pal XairborneRTO!) I decided on some chicken chili that Sunday.

Unfortunately, they forgot to remove the chicken bones from the chili and I chipped 2 of my lower front teeth. I addressed the issue with one of the managers, gave him the bone, and filled out some paperwork. He assured me that "Corporate" would call me in a day or two.

I went to the dentist that Tuesday. Xrays and some preliminary filing was $133. He wouldn't be able to fix the chip until 2/21. Meanwhile, my tongue was being shredded from the sharp edges and I couldn't bite down on anything crunchy like a carrot, apple, etc.

I gave Jason's Deli Corporate a week to get back with me. Not a peep from them. I called the local restaurant asking who I should follow up with at Corporate. My calls were not returned. So I tried calling Corporate on my own. Got passed around and eventually dumped in VM. No call back from them.

Went to the dentist yesterday (as previously vented about). Cost another $428 to fix my teeth. (Not to mention two trips to the dentist, parking, etc.)

This afternoon, I went back in person to the Jason's Deli. The same manager was there. His response was "Well, I passed it to Corporate, so it's out of my hands."

I glared.

I handed him the bills. I said "You will note a new phone number on there as well to contact me. I am out over $500."

He took the paperwork and went into his office.

Fifteen minutes later, he comes back and says "They have been trying to call you but your number has changed and they had no way to get in touch with you."

I looked at him and said "Rather ironic as that number is still working until next week."

He looked at me and said "Well, they will be getting back with you."

I said "Who will be getting back with me? When will they be getting back with me? And what is their number?"

He said "I gave you that information last time."

I said "NO you didn't. All you gave me was a post-it note with the number here. You didn't even have a business card to give me."

He replied "Oh."

So this is my vent for Jason's Deli. Reminding you all what GREAT customer service they have and to watch what you eat there.
 


posted by: trekguy (reply)
post date: 02.22.05 (12:21 pm)

That sucks Donkey dicks girl!! Go get them!!



posted by: JT (reply)
post date: 02.22.05 (12:36 pm)

Go get 'em, Diva! Bastards. I hate when companies treat customers poorly. That's why I work where I work -- my company LOOOOVES its customers!



posted by: baileydog (reply)
post date: 02.22.05 (2:28 pm)

If i ever come across Jason's Deli i'll make sure to boycott them.



posted by: ScubaDiva (reply)
post date: 02.22.05 (2:42 pm)

Reply to: XAirborneRTO
What's this about your 'package'? Why does it need a cord around it? Is it so big it has to be tied up? And why do you need to paint it camo?



posted by: grateful1 (reply)
post date: 02.22.05 (2:43 pm)

man that sucks. i hope they get back with you before they make you anymore angry...lol!!



posted by: trekguy (reply)
post date: 02.22.05 (4:32 pm)

Reply to: ScubaDiva
OMG!! Woman he is telling you he has a device ready to blow up the Deli. Well never having been in the military, and not knowing the lingo, I'm only guessing! :-))




posted by: trekguy (reply)
post date: 02.22.05 (4:33 pm)

Reply to: ScubaDiva
XAirborneRTO that is!!



posted by: jennirae269 (reply)
post date: 02.22.05 (8:25 pm)

That was some really expensive chili! I will make a note never to go to this place if I'm ever in your neck of the woods!



posted by: YourRomeo (reply)
post date: 02.23.05 (3:44 am)

ouch...i say u punch the manager in the face haha



posted by: ScubaDiva (reply)
post date: 02.23.05 (3:54 am)

Reply to: YourRomeo
Punching the manager would be stupid and wouldn't solve anything...

I'll get my revenge - financially.



posted by: ScubaDiva (reply)
post date: 02.23.05 (3:55 am)

Reply to: jennirae269
Actually, Jason's Deli's are all over the southeast - based in Texas.



posted by: ScubaDiva (reply)
post date: 02.23.05 (3:56 am)

Reply to: trekguy
I know what he was really talking about. I was playing with him.



posted by: SweetDiva (reply)
post date: 02.23.05 (2:27 pm)

GIRRRRRL.....that's when you throw in my lawyer will be contacting you. Things tend to get done REAL fast then.



posted by: irocnicoloco (reply)
post date: 02.23.05 (6:49 pm)

one word LAWYER one statement
GET ONE!!!! there are many out there willing and waiting to help you get your money back and more ! !! ! ! !



posted by: Saint027 (reply)
post date: 02.24.05 (10:46 am)

You have the worst luck of anyone I have sort-of-almost met. Really.



posted by: Gravity (reply)
post date: 02.25.05 (7:26 pm)

LOL You said innerds.



posted by: ScubaDiva (reply)
post date: 02.26.05 (6:12 am)

Reply to: Saint027
I can't have luck that is that bad - I have you as my pal, right?



posted by: newbie (reply)
post date: 05.26.05 (12:09 pm)

Well I work for Jason's Deli and if you're ever in the Greenville area
I guarantee that our Policy is to treat the customer right. We are always giving so much food out along with gift certificates if our customers are not satified with our food and such. Come to Greenville we will treat you right. Hope your bills get paid soon. Stay on corporates ass. Those ladys at corporate are lazy. best of luck

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