I came close to quitting my job yesterday.
I took the job because :
A) I desperately needed the money
B) job was 1 1/2 miles from my house
C) I desperately needed health insurance.
I have yet to see a lick of commission despite bringing in well over $250,000 in business in 3 months. And they have yet to advise us of the commission plan for 2007. (Looking at calendar, it's the 20th day of January.)
I was told I'd be eligible for health insurance Jan 1, 2007.
Then I was told they were changing carriers and that date would be pushed back until February 1.
So be it.
I've always worked for Fortune 100 companies, so the health insurance process is handled significantly different.
A week ago, at 5pm, I was handed four extensive questionnaires for various insurance providers and told to 'leave them in the HR/office manager's' box by Monday afternoon. (Her 'box is hanging outside her door for anyone to peruse through.)
I looked through the paperwork and had a lot of questions because a) I wanted to answer accurately and some of the questions I couldn't answer yes or no to. b) I had concerns about the privacy of the forms since she was being so casual about leaving them outside in her box for the world to see.
(Did I mention she was OOTO on Monday for MLK?)
So Tuesday morning, I tell her I have some questions about it. Late that afternoon, she gave me the insurance broker's number and told me to call him. I did. Got voicemail. Left msg.
I asked her for his email address - I work in a large open area and didn't want to talk about health stuff with the world to hear - as well as the fact that ALL of our calls are recorded... She never got the email to me.
Wednesday she was OOTO again.
Wednesday, the broker called me while I was at a client appt. His msg said he would be OOTO the rest of the afternoon but would follow up with me on Thursday.
Thursday, HR/Office Manager was back. Told her the telephone tag, she said "not to worry about it." I assumed that apparently my form was not that big of a deal for submission.
Friday morning, I was at an appt with the CDC (a $75,000 deal) finalizing things, came back to our 12noon staff meeting. I had promised CDC that I would get some information together to her by 2pm because she needed to deciminate it to her team leaders by then for a Monday morning staff meeting. Staff meeting got out after 1pm.
So I'm rushing back to my desk, trying to get everything together from my meeting for CDC chick. At 1:55, HR/Manager woman has someone come over and say "she's transferring a call to you that you need to take". I say "I need 5 minutes."
That someone says "No, she says you have to talk to them now." I reply "FIVE Minutes." She transfers the call to me anyway. I let it go to vm. Then my boss comes over and tells me to go to HR woman now. I say "Five minutes." It's 1:57 and all these interruptions are just delaying me from focusing on what I'm doing. Then the President tells me to go see her. I say "PLEASE let me finish this - I have to get this to her by 2pm when she's leaving."
My boss comes back over and hands me the insurance forms and tells me to just sign that I'm waiving coverage. So I am SO pissed at this point, I scribble my name on a line and hand them to him.
I get the email off to CDC at 2:07. At that point, I could have focused on things and it wouldn't have been an issue. BUT I was PISSED at how this has been handled from the get-go.
It gets worse. But I have got go Yoga class.